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Popular Articles
Explore our most viewed guides and tutorials to get the most out of Freight Connect.
Creating Your Freight Connect Account
Step-by-step guide to signing up on our platform, verifying your email, and completing your company profile in under 5 minutes.
Navigating the Dashboard
A walkthrough of the main dashboard features including shipment overview, notifications, and quick actions.
How to Post Your First Load
Learn how to create a shipment listing with pickup and delivery details, freight specifications, and preferred carrier requirements.
Comparing and Accepting Carrier Bids
Understand how to review carrier bids, compare pricing and ratings, and accept or counter-offer on your shipment.
Finding and Bidding on Available Loads
How to search for loads by route, equipment type, and date, and place competitive bids through our platform.
Carrier Verification and Onboarding
What documents you need, how MC/DOT numbers are validated, and the insurance and safety checks required to start hauling.
Understanding Freight Connect Pricing
An overview of our commission-based pricing model, how fees are calculated, and why there are no upfront costs to post loads.
Invoicing, Payments, and Payout Schedules
Learn how invoices are generated, accepted payment methods, payout timelines for carriers, and how to download receipts.
Real-Time Shipment Tracking
How to track your freight at every stage from pickup to delivery using the tracking dashboard and push notifications.
Setting Up the Mobile App
Download and configure the mobile app on iOS or Android for on-the-go load management, tracking, and notifications.
Enabling Two-Factor Authentication
Secure your Freight Connect account with two-factor authentication using an authenticator app or SMS verification.
Updating Your Company Profile and Documents
How to edit your business information, upload updated insurance certificates, and manage team member access on your account.
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